Cancellation policy
Cancellation Policy
We understand that plans can change. Please read our cancellation terms carefully before completing your purchase.
✅ In-Stock Orders
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Cancellations are only accepted within 1 hour of placing the order.
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After this window, the order may already be processed and shipped, so cancellation is no longer possible.
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If you've changed your mind after the cancellation window, you may be eligible for a return once the item is delivered (see our [Return Policy]).
🔁 Pre-Order Items
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Pre-orders can be cancelled within 24 hours of purchase for a full refund.
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After 24 hours, pre-orders are considered confirmed and locked in for production.
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We do not offer cancellations beyond this window, as your item is custom-ordered with our supplier.
🔄 Subscription / Recurring Orders (if applicable)
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Subscriptions can be cancelled anytime before the next billing date via your account dashboard.
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Orders that have already been processed or shipped are not eligible for cancellation.
❗ Important Notes
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To request a cancellation, please email us at [info@fashionfootballau.com] with your Order Number and the word "Cancel" in the subject line.
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If your order is already in production or has shipped, cancellation is no longer possible — in this case, you may refer to our return process.